So I purchased something from a guy on DigitalPoint, sent the money, and he never answered. 48 hours later I disputed on Paypal to get my money back. Still no response from the guy. He files a report with the tracking info and says I should be able to access my item and download it...BUT he never gave me login info or ANYTHING.
So I am waiting for Paypal to review..what if he gets to keep the money? Am I just out $90 or is there any thing I can do to get it back?
Out $90, unless you payed with a credit card. If that's the case, you can just do a charge back and you win 100% of the time, even if the service is delivered to you.
No, there is no way to confirm if you received the product or not, that's why digital goods aren't covered. Like I said next time you could have used a credit card and if you didn't get it called your company up and make a charge back, just a lesson for the future.
Hopefully though the guy just messed up and didn't want to scam you.
If you paid with a credit or debit card via Paypal you might be able to dispute the claim with your credit or debit card company to get your money back.
If you paid with a credit or debit card via Paypal you might be able to dispute the claim with your credit or debit card company to get your money back.
Like I said not might, you can always do a certain amount of charge backs per year with no questions asked. Yes, your credit card company will turn a blind eye to friendly fraud if it means keeping you as their client.
