Arguing staff
- Thread starter Austin01
- Start date
Well, what are they arguing about?
Do they have different ideas of how to work for your website, or is it something more personal? Do they just argue constantly over anything?
Either way, just manage them effectively. I would personally send them both strong-worded messages warning them know that they have to stop - and then if it continues just suspend them for a short period.
However, if they have personal differences, one or both of them is probably going to have to leave.
That's what I'd do anyway.
Do they have different ideas of how to work for your website, or is it something more personal? Do they just argue constantly over anything?
Either way, just manage them effectively. I would personally send them both strong-worded messages warning them know that they have to stop - and then if it continues just suspend them for a short period.
However, if they have personal differences, one or both of them is probably going to have to leave.
That's what I'd do anyway.
Try to hear both sides of the story from the pair of them and go from there. Never jump to conclusions straight away. Just because staff member A said something happened, doesn't mean that he is right, which is why you should hear both sides of the story before doing anything. If there were witnesses (members) try to get them to tell you what's going on, maybe they can provide a bit more detail. Of course, once all calm is finally restored, drop the subject immediately. Sometimes even bringing it up in the form of a general discussion can be enough to cause another flair up. I've never had this problem on any forum I've ever owned, thank God, but that would definitely be my advice.
Hmm.. In my experiences, when staff are having a tiff, one usually ends up quitting and going inactive.
If it doesn't involve me, I dont get involved and ask them to work it out on their own and try to not let their dispute lower morale around the community.
If it doesn't involve me, I dont get involved and ask them to work it out on their own and try to not let their dispute lower morale around the community.
Explain to them that it cannot continue if they both want to remain on staff. In my experience this is toxic to a staff team. They need to sort things out or at the very least, keep their issues entirely off the forums. Warn them that if they bicker again on the boards in any way they will face demotion. But also be compassionate. Offer to help them settle their differences if they want to talk about it and ask if it really is something that cannot be settled. Chances are good that it can be worked out.
Coastercraze
Acquaintance
I would probably tell them to knock it off and see if I can help them work it out. If it can't be worked out and they keep going at it, then I'd demote them for a while until they can learn to either deal with it or show they're ready to be staff again.
I agree with the comments regarding forbidding them from arguing about it on your forum. You say their differences are personal, so there is no reason why they should be arguing on your forum, your forum staff should abide by the forum rules and be an example of good behaviour to your other members.
One way I differ from previous discussions is that I would try not to get involved at all. I've enough arguments of my own without getting involved in someone else's that doesn't involve me. Saying that, I can see the point made and how helping to resolve it could be beneficial to your forum.
One way I differ from previous discussions is that I would try not to get involved at all. I've enough arguments of my own without getting involved in someone else's that doesn't involve me. Saying that, I can see the point made and how helping to resolve it could be beneficial to your forum.
If they continue to argue within the forum after you've told them to stop numerous of times, I would simply remove them both from staff without hearing any of their stories, it's not worth the drama IMO and staff are easy to find.
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