Cannot Connect to FTP

[Jay]

For some reason, I cannot connect to the FTP for my host.

I can connect to FTP bia using File Manger in the cPanel but when I go to use a program like FileZilla it doesn't allow me to.

I get this and nothing els:

Status: Resolving address of ftp.xxxxxxxxxx.xxx
Status: Connecting to xxx.xx.x.xx:xx...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 10 of 50 allowed.
Response: 220-Local time is now 07:35. Server port: 21.
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER xxxxxxx
Response: 331 User xxxxxxx OK. Password required
Command: PASS ************
Response: 230-User xxxxxxx has group access to: xxxxxxx
Response: 230 OK. Current restricted directory is /
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (xxx,xx,x,xx,xxx,xx)
Command: MLSD

NOTE: x's represent hidden info. 🙂

 

[Gizmo]

Seems like it's logged you in. You sure you have no access to it? Everyone else hasn't had any problems so it's not my hosting. It's some config error or something with your PC. Have you tried another FTP client?

 

[Jake]

It's done this to me before, but I don't remember what I did to fix it.
Good luck fixing it Dy.namic!

 

[Jay]

It's done this to me before, but I don't remember what I did to fix it.
Good luck fixing it Dy.namic!

Aww darn, I wish you could've helped me. 🙁

 

[Gizmo]

Seems like it's logged you in. You sure you have no access to it? Everyone else hasn't had any problems so it's not my hosting. It's some config error or something with your PC. Have you tried another FTP client?

I won't be issuing any refund or anything if you don't try things out on your own by answering questions like these.

 

[Jay]

Seems like it's logged you in. You sure you have no access to it? Everyone else hasn't had any problems so it's not my hosting. It's some config error or something with your PC. Have you tried another FTP client?

I won't be issuing any refund or anything if you don't try things out on your own by answering questions like these.

Don't worry mate. I'll figure this out one way or another. Most likely it's not the FTP client. :yes:

Won't ask for a refund this time either :lol:

 

[Gizmo]

I just tried FTP'ing my site through Filezilla and I had no problems.

 

[Jay]

It may be something on my end, I just don't know what! 🙁

 

[Benjay]

Are you sure all the details are correct?

 

[Jay]

Yes, they are.

 

[Justin]

Install a new antivirus or firewall?

 

[Jake]

Yes.. the firewall or antivirus could be blocking the port needed...

 

[Deleted member 4320]

Is this till fixed? Try restarting you computer because nothing in the script suggests that it hasn't connected, because it has, so it's not the program or site, it is something your end, although if it's the first time it's done this try remember what you did differently which may have caused it to stop working.

 

[Jay]

No it isn't, I tried restarting and it still doesnt work. I mean, I an access the FTP from my other hosts, not sure why I can't with this one.

THT- I have not installed any new antivirus, but my firewall is turned off.

I don't know if this helps or not but in my exceptions tab for firewall, I only have the following checked off:

Core Networking
Network Discovery
Remote Assistance

 

[Subz]

would you like me to have a look for you and see if it connects?

 

[khaleel]

Have you tried using another program?

 

[Jay]

@ Subz- I would prefer not to as I really don't know you.

@ khaleel- Yes I have, same problem.

 

[khaleel]

Have you connected before
As in did it show the files before or this is the first time you are using this

 

[Mr. Duck]

try making a new ftp account

 

[Jay]

Tried everything.

Even Re-Installed FileZilla onto my computer.