Contact page or forum?

Callum93

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Right, for my site http://qualityposting.info I'm considering changing the contact page into a forum where you can enquire/send a PM showing your interest in the services.

Do you think a contact page or a forum is a better idea?
 
Well we have a working contact form and I check my emails a few times a day at least to see if anyone has enquired.

As for a ticket system... well no idea to implement. :|
 
Why not have a directory such as 'support'. Install a support ticket system into that directory and have a link for people to ask for support?
 
Quite a ton of support forums/websites etc have a support ticket installed into another directory and they have a link to it. A support ticket is the best way to handle these types of things. 🙂
 
tbh either contact us or a ticket system seems to work best on forums/sites i've used in the past, but it's up to you which you would feel most confident and happy using 😀
 
Well I have installed a ticket support system and it will be added to the site later today.
 
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