Contact Us Form

Cierra

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Is one available on your forum? Is it used often? Where do the submissions get sent to?
 
Yes, as it comes with the software.
I get submissions sent to my email address.
 
I have one of these on my mybb forum. The emails are sent my site's allocated email address. 😛
 
I really don't see the point of a contact for on a forum. Mine usually don't have one. That being said, I use ProBoards and they allow the option for private boards meaning that only the user who creates a thread and specified staff members can see the posts. It's quite appropriate and hence why I don't use contact forms.
 
I think most forums can get by without a contact form, unless they're pretty large. But they also don't do any real harm to have available.
 
I use phpbb so have the inbuilt one that sends emails to the admin email account. It's not used much, but it's useful for members who can't log in and need help.
 
Yes, always have one.
I find it is one of the most important part of the website.

If a user/client is having problem registering and he has no information or a place for him to contact you on the issue, it could lead to big problems.
 
I have never really seen a use for a contact form, usually I just have my email out there for everyone and if they need to get a hold of me they can simply email me. It's much easier than putting in a contact form. 😛
 
I have a contact us page on mine but no one ever uses it.

I think it's best to keep mine on there, though, just in case someone can't log in or something.
 
Like Cosmic stated. Forums can get by without a contact form. But I think Websites should have one just in case someone is having any kind of trouble.
 
Always had contact forms on my forums, just because I liked to give people a hint of help if they were having problems registering or logging in. Saying that though, I can't remember receiving more than a couple submissions... most of the stuff submitted through my contact forms was usually spam.
 
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