Today, I paid £6.99 for an iPhone app which will connect me to the Cyber Snake Live Support service. I have tested this app by setting up a chat with myself (lame, I know! LOL! 😛 ) and it didn't seem to work the first time. Well it did. I got the alert and everything, tapped to answer the chat, and then the app must have crashed or something. Bear in mind it is an iPhone app, and I'm running it on my iPad. Also, the app is designed for iOS 4, and I'm running it in iOS 5. Anyway, I tried again, and it worked (pretty well actually). Now why am I telling you this?
Well, Cyber Snake offers its customers a great range of customer service options.
We like to think of ourselves as the customer service web host. Hence why we offer this.
You deserve a great service and we are prepared to put ourselves out to give you just that!
So, we currently offer customer support by Skype, MSN, Facebook, Twitter, iMessage, Live Chat, Telephone, Support Tickets, and the traditional email support. We are the first web hosting company, in the world in fact, to offer customer support by the Apple iMessage service. 😉
Our live chat service is what I'm here to talk about.
Having only been available when logged into Windows,
(I have a mac you see that runs windows in boot camp)
The live support service was only online around 5-8 hours a day.
I wasn't 100% happy with this so I set up MSN support for use outside of these hours.
Now MSN support is fully operational, and we will definitely continue to offer this service.
But our live chat service, providing this iPhone app keeps working, should now be available around 12-18 hours a day. Now a lot of hosts claiming to offer 24 hours are not actually 24 hours, except the big hosts, because they have the staff to achieve this. But we are new, so I hope that by investing £6.99 in this app, I can now keep our live support service open for 12-18 hours a day if possible.
If you're interested in perhaps switching your web hosting provider to Cyber Snake then please feel free to visit our website to see the kind of services we offer: http://www.cybersnake.co.uk
Remember, you can get the first month web hosting for just $0.01 with the promo code LENT 2012, or the first month reseller hosting for just $1 with the promo code RESELLERDEAL. 😉
Also, while you're at it, you may want to contact our live support service.
This would be a great help actually as I'm dying to test this app to the limits.
I've tested it a few times, but I'm not entirely sure if it will work every single time.
It's not strictly compatible with my iPad software you see. However, I have got it to work.
So if you'd like to give it a test, just visit our website and click on the live chat float bar.
Hopefully the app won't crash and I'll be able to answer your call! LOL! 😛
Well, Cyber Snake offers its customers a great range of customer service options.
We like to think of ourselves as the customer service web host. Hence why we offer this.
You deserve a great service and we are prepared to put ourselves out to give you just that!
So, we currently offer customer support by Skype, MSN, Facebook, Twitter, iMessage, Live Chat, Telephone, Support Tickets, and the traditional email support. We are the first web hosting company, in the world in fact, to offer customer support by the Apple iMessage service. 😉
Our live chat service is what I'm here to talk about.
Having only been available when logged into Windows,
(I have a mac you see that runs windows in boot camp)
The live support service was only online around 5-8 hours a day.
I wasn't 100% happy with this so I set up MSN support for use outside of these hours.
Now MSN support is fully operational, and we will definitely continue to offer this service.
But our live chat service, providing this iPhone app keeps working, should now be available around 12-18 hours a day. Now a lot of hosts claiming to offer 24 hours are not actually 24 hours, except the big hosts, because they have the staff to achieve this. But we are new, so I hope that by investing £6.99 in this app, I can now keep our live support service open for 12-18 hours a day if possible.
If you're interested in perhaps switching your web hosting provider to Cyber Snake then please feel free to visit our website to see the kind of services we offer: http://www.cybersnake.co.uk
Remember, you can get the first month web hosting for just $0.01 with the promo code LENT 2012, or the first month reseller hosting for just $1 with the promo code RESELLERDEAL. 😉
Also, while you're at it, you may want to contact our live support service.
This would be a great help actually as I'm dying to test this app to the limits.
I've tested it a few times, but I'm not entirely sure if it will work every single time.
It's not strictly compatible with my iPad software you see. However, I have got it to work.
So if you'd like to give it a test, just visit our website and click on the live chat float bar.
Hopefully the app won't crash and I'll be able to answer your call! LOL! 😛
