It’s a tough call. Agreeing to disagree is fine but when someone makes it personal to another, that is where boundaries need to be set. If there is an issue, I do it privately. I don’t believe in publicly humiliating anyone, even bullies because then I’m no better than they are. If they are still disrespectful after being given warnings, they will either be suspended or banned.
What do you do?
I prefer to keep it all private, but I have had instances where the disagreement trickles over into the public forums at times. I dislike that, as it's best to keep it out of the way, but it does happen.
If there is any kind of conflict I prefer to deal with it in private between all parties rather than out on the forum where it's public. Usually, by talking to both parties I can get to the bottom of why there is conflict and the best way to deal with it. Many people who have an issue with other members will tend to out it on the public forum to try and humiliate the other person and I think that is a very bad way to react to someone especially if it's something private between yourself and someone else.
This seems to deviate the discussions on the board in my opinion if they're there to start trouble they are likely making conflict with other members and that is generally not a good thing.
I might pause the ability for both accounts to post until we can talk in messenger about the situation.
I'll then ask to keep things private and to use features like "ignore" and such.
If it continues and starts to promote a toxic forum, then you have to take action otherwise, it can quickly change and even destroy the mission of your forum.