DSL goes out when desktop is powered on

[Justin]

Hey,
I have a slight problem. My DSL has always been fuzzy, but a tech recently worked on it and now it works perfect, except when my wireless desktop powers on. I have ATT DSL service maximum plan. Not Uverse. What happens is I browse and about a minute in i get the "DSL failed to connect" page. The desktop is connected wireless with a ASUS network USB card. It isn't too many wireless devices because when I power on my laptop with all my other wifi devices it works fine!

 

[Rick Ace]

It could just be a compatibility issue. I'm assuming the DSL is paired with a router? If it is, then have you tried plugging in directly (without the router) with an Ethernet cable?

Otherwise, have you tried a direct wired connection from your DSL to your computer? I know that sometimes, ISPs ask you to install software for the DSL. And they can be annoying with the configuration.

The best idea would be to contact the ISP though.

 

[Venom]

Sounds Like malware.

Get Comodo Internet Security 2013 (free)

Boot Into safemode and do a full scan.

 

[Rick Ace]

Sounds Like malware.

Get Comodo Internet Security 2013 (free)

Boot Into safemode and do a full scan.

Wait... What? Malware? How did you even dream of reaching that conclusion based on the limited details given to us?

 

[Venom]

Sounds Like malware.

Get Comodo Internet Security 2013 (free)

Boot Into safemode and do a full scan.

Wait... What? Malware? How did you even dream of reaching that conclusion based on the limited details given to us?

It was Just A suggestion trying to help, By scanning his pc he would eliminate that possibility if no malware was found. :roll:

 

[Rick Ace]

Sounds Like malware.

Get Comodo Internet Security 2013 (free)

Boot Into safemode and do a full scan.

Wait... What? Malware? How did you even dream of reaching that conclusion based on the limited details given to us?

It was Just A suggestion trying to help, By scanning his pc he would eliminate that possibility if no malware was found. :roll:

I agree that Malware scans should be regularly performed. However, for his specific problem, it seems unlikely that malware would be on the first line of issues. 😛 It's possible, but definitely can't be determined with the information given by the OP.

 

[Venom]

Thats why I said "sounds like" It wont do any harm to Scan anyway, like you say.

Is It working now? or no?.

 

[Rick Ace]

Thats why I said "sounds like".

That's why I replied lol. You said "sounds like", which is why I asked how it could "sound" like that with the limited information provided. 😛 See my point? :lol:

 

[InRomoWeTrust]

Any interference possibilities? A cordless landline phone near the router/PC?

DSL is finicky, how many DSL filters do you have?

 

[Justin]

lol i do not have any malware, it scans the computer before shut down everyday. Also, this is a new problem, I have always been able to connect my desktop like this and it just pops up now.

4 filters, all phone lines covered that have phones. I did remedy the issue for now, I simply made my computer unprotected by the firewall on my router