Fixing Broadband

[Justin]

Wondering if anyone could help me,
I have a ATT 2wire router DSL connection. The router is a modem router combo. Everytime I turn on my desktop it drops the broadband signal every 5 minutes. The desktop is wireless and all the filters are on and working properly. 10 ATT tech and nothing has fixed it. Any solutions?

 

[Cat]

I had a similar issue some time back. I was told to go into my router settings page and change the channel my wireless signal was set on. Supposedly that helps. It didn't help me at all, it made it worse, but it's worth a try.

In the end I had to get them to ship out a new router.

 

[iPhonefreak]

Whats your line attenuation? Please post your modem stats.

 

[Justin]

Whats your line attenuation? Please post your modem stats.

Since Reset	Current 24-Hour Interval	Current 15-Minute Interval	Time Since Last Event
ATM Cell Header Errors:	0	0	0	0:00:00
ATM Loss of Cell Delineation:	0	0	0	0:00:00
DSL Link Retrains:	30	2	1	0:00:04
DSL Training Errors:	4	0	0	4 days 16:07:11
DSL Training Timeouts:	0	0	0	0:00:00
DSL Loss of Framing Failures:	0	0	0	0:00:00
DSL Loss of Signal Failures:	0	0	0	0:00:00
DSL Loss of Power Failures:	0	0	0	0:00:00
DSL Loss of Margin Failures:	0	0	0	0:00:00
DSL Cumulative Errored Seconds:	0	0	0	0:00:00
DSL Severely Errored Seconds:	0	0	0	0:00:00
DSL Corrected Blocks:	126	0	0	17:09:41
DSL Uncorrected Blocks:	0	0	0	0:00:00
ISP Connection Establishment:	1	1	1	0:01:29

 

[iPhonefreak]

There was not a line attenuation on there. And, SNR.

Also, this is DSL and not U-Verse, correct?

What Cat said could also work.

 

[Justin]

DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT Annex A
Downstream Rate: 6016 kbps
Upstream Rate: 768 kbps
Channel: Interleaved
Current Noise Margin: 16.0 dB (Downstream) 20.0 dB (Upstream)
Current Attenuation: 13.4 dB (Downstream) 6.5 dB (Upstream)
Current Output Power: 6.7 dBm (Downstream) 11.9 dBm (Upstream)
DSLAM Vendor Information: Country: {0x00} Vendor: {ALCB} Specific: {0x00}
PVC Info: 0/35

I also tried changing the channel several times to no change

 

[iPhonefreak]

Those are good stats.

I used to have this problem, but it wouldn't happen when a certain device logged on.

Ask a tech if there is any work going on inside of the Central Office. I'd try getting a new router, or new USB wifi dongle.

 

[froggyboy604]

Maybe unplugging your router/modem's power adapter from your power outlet, and replugging it in after a few seconds has past may help.

I used to have a router which disconnected every few hours randomly, and I needed to unplug the power and plug it back into the wall to fix it.

You can also try re-installing your Wi-Fi adapter's driver software, or download the latest version of the driver from the company which makes your Wi-Fi adapter.

 

[Hitakashi]

Trying posting on the AT&T forums, You may have some luck from the members there as some of them know a lot about the routers.

 

[Justin]

I've honestly tried everything 😛 I'm assuming its my region and ATT is just awful for the price.. oh well.

 

[iPhonefreak]

http://www.dslreports.com/forums/all

 

[R44]

http://www.dslreports.com/forums/all

Direct rip of http://forums.whirlpool.net.au.

 

[VirusZero]

Best bet (if power cycling/turning off then on, changing channels and factory reset don't work) is to call AT&T and get them to send out a new router/modem.
Routers/modems don't last forever (in my experience we got 3-4 years for a modem and once the modem started to go we had a hard time getting connected and staying connected). So it's probably just burned out and needs to be replaced.

 

[froggyboy604]

If you have a spare Windows' laptop or desktop with a wireless Wi-Fi card, you can turn your computer into a wireless hotspot/router according to http://lifehacker.com/5369381/turn-your ... ss-hotspot , and see if the same things happen when you use your wireless card on your computer to connect wirelessly.

Lifehacker has a good article on fixing Wi-Fi here: http://lifehacker.com/5910788/why-do-i- ... n-i-fix-it

 

[Justin]

http://www.dslreports.com/forums/all

Doesn't really help 😛

If you have a spare Windows' laptop or desktop with a wireless Wi-Fi card, you can turn your computer into a wireless hotspot/router according to http://lifehacker.com/5369381/turn-your ... ss-hotspot , and see if the same things happen when you use your wireless card on your computer to connect wirelessly.

Lifehacker has a good article on fixing Wi-Fi here: http://lifehacker.com/5910788/why-do-i- ... n-i-fix-it

I'm assuming its my wifi dongle so ill buy a car tomorrow and see if it isn't as intermittent

 

[froggyboy604]

I think it maybe your Wi-Fi dongle since I owned a older PDA/mini-tablet which can't connect to Wi-Fi, or drop the connectiion ofren while other newer Wi-Fi devices stayed connected.

I read an Answer on Yahoo Answers that said PCI Expansion Cards for desktop generally have better signal strength than USB Wifi Dongles, and there are PCI based Wifi cards with two- three Antennaes which may help with poor Wi-Fi.