Ace said:
Have you got a point system on your forum? If yes, what do you offer people for the points?
Mine is an ebook reader forum (the Sony brand). I offer free ebooks sponsor by a couple of vendors. Right now, they can use their points to buy up to 5 tickets in the lottery for an ebook reader giveaway that is worth $180USD.
For ebooks, there's an application they submit to give the book title, author, bookstore, price. Once they hit submit, it's posted in a special forum with all the information and automatically calculate how many points it will cost them depending on the price of the book. There, a moderator look over the submission and if they have enough points, deduct the amount and send them a gift code via PM for the purchase of the book.
Once they are ready to redeem their points, they hit the Redeem Points link and it bring them to the Redeem Application screen:
http://i.imgur.com/jtzd6.png
They fill out the Redeem Application and hit submit and a topic is automatically created in the Redeem Status Forum in their name. There, they can post in the topic if they need to add more information and the moderators can ask question if they need more information. They will also notify via the topic when it's done, eventhough the person should have received a PM with the gift code. It's a way to let other moderators know that's it's been taking care of.
http://i.imgur.com/2kzy1.png
The 1st post that is created when they hit submit looks like this. It creates it in the requester's name. Also it automatically calculates the points depending on the price of the book and add it to the bottom of the 1st post in the topic.
http://i.imgur.com/z5orY.png