Host Ladder Jan. 17th Update

[Travis]

Host Ladder's ordering systems are back online, our support systems have been restored, it seems someone has tampered with our website, that has been fixed also and all of our passwords have been changed, a mandatory staff password change will be happening by tomorrow.

Accounts are being restored and any that will be restored will be done in 2 hours.

Accounts that have ordered late at night and have not been restored will get a month free of hosting and we will recreate there hosting account.

A promotion will be going on tomorrow for 50% off all of our shared, reseller, master reseller plans.

Again we are sorry for the downtime and have been working non stop to get it restored.

Regards,
Host Ladder CEO

 

[Taz]

So the downtime is not over yet?

 

[Travis]

The downtime is over, taz your site is being restored, when it is done this topic will be updated.

 

[Taz]

Alright. thanks.

 

[shadow_death_]

Any Info on Mine?

 

[Travis]

I am still waiting for it to finish.

 

[shadow_death_]

Will it be back though?

 

[Travis]

I am still waiting on them, if not then we will recreate your account.

 

[Taz]

Who are you waiting on again?

 

[about lee]

Wow dude this has cause some major problems with you eh? 🙁

 

[Travis]

Yeah it has, our billing and vps's were unaffected though. Only around 2 might not be fixed. All the rest will be on a backup.

 

[shadow_death_]

Yep, Mine's still down.
Cpanel and all. 🙁

 

[Travis]

Shadow what was your cpanel username?

 

[shadow_death_]

ethicxin
I believe.

 

[Taz]

Mine is still down.

 

[Travis]

Can I have your cPanel username?