Importing external data error

[mav3n]

Hey FP!

I am trying to merge with another forum that is running phpBB into my XenForo board, however, we seem to be having an extreme difficulty in doing this. When I try to import his database, I get this error:

"The source database connection details are not correct: Access denied for user 'XXXX'@'localhost' (using password: YES)" (I replaced the name with X's)

I need the following information to do the merge:
- MySQL Server
- MySQL Port
- MySQL Username
- MySQL Password
- MySQL Database name
- Table Prefix

When I try to input the information he gives me, I get the above error. Is there something that needs to be done that we aren't doing?

 

[Patrick W.]

That error usually pops up when the password or user is wrong. Have him make sure via the config.php file in the phpBB root folder of the database name and password and try again.