Log-in troubles with phpbb3.

[linnysue]

Last night I found out that one of my members is having serious log in problems. The log in appears to go well, but then when he tries to post or pm, he has to log in repeatedly.

When I went to phpbb.com and did a search on this issue, it turns out that this was a redirect/cookies bug in other phpbb3 versions. Here is the link to the thread:
http://www.phpbb.com/community/viewtopi ... 6&t=671905
Notice that there are 7 pages to this thread and finally a support person steps in on the 5th page with no definite answers.

It mainly seems to be an I.E. browser issue for the users that are experiencing this. There doesn't seem to be a permanent fix that works for all though. The suggestion is to edit the cookie settings by adding 2 dots (..) to the cookie domain and name. Then using your phpMyAdmin truncate the sessions tables. (I don't know how to do this.) However, this fix does not work for all.

I've been noticing recently that as an admin I am experiencing this log in problem as well. I seem to log in fine, but when I go to the ACP, it gives the error message that I'm not authorized. I then have to log back out of the forum, re-log back in, and then I can get into the ACP. It's happening frequently now and is becoming a royal pain. I use Firefox.

Is anyone else experiencing these log-in problems? Is there a solution? Please, I need help with this before it gets worse and I have new members unable to log in.

I may have to go VB if the programmers do not address this problem.

 

[CyberFreak]

I have seen a few forums have this issue. I have heard that renameing the cookie can help. Other then that there are issues with users using AOL and people using webaccelerators too so that might be a cause.

 

[linnysue]

Fowler, how do I truncate the sessions table using phpbbMyAdmin? Will I mess something up if I do this?

 

[CyberFreak]

If they tell you to do it then it shouldn't mess anything up but really you shouldn't touch the database as phpBB use a relational database meaning the contents of the different tables interlink with each other so doing one thing can affect every table which can mean every aspect of your forum could become messed up which is why i would not do things like this which involve deleting data.. Adding mods are fine as that adds tables and never deletes anything so it can't cause the tables to become out of sync.

 

[linnysue]

That's why I don't want to try and mess with the database. I'm not sure what the solution is for this problem then.

I hope they come up with a fix because there seems to be quite a few forum owners affected by this.

The member who is having problems is an I.E. user as I suspected. I told him to download Firefox and use FF for the forum. I'm not sure he'll go for it. He seemed like an avid I.E. user. ~sad~

 

[MrGAM]

Seems like I have been able to lick this problem in my board with these two solutions:

• * Configuring domain/script path/cookie settings, Article ID: 2, Written By: Marshalrusty
  * exit Google accelerator

 

[dremits]

linnysue,

Sorry to hear your problems. If you are worried about messing up your database then backup your database either in your hosting control panel or in the phpbb Admin CP - Maintenance > Backup (on the side menu).

 

[CyberFreak]

In my opinion it is best to backup your DB using phpMyAdmin as the phpBB backup system is pretty rubbish in my experience.

 

[dremits]

I would probably agree.

 

[CyberFreak]

Anyway you can't use the phpBB restore system when your forum gets bigger as you can't restore it as it hits the max execution limit which is usually 30 seconds.