Microsoft to pay $10,000 for Windows 10 upgrade gone wrong

[Thomasss]

...

Teri Goldstein, the owner of Sausalito, Calif.-based TG Travel Group LLC, said that she had not approved the upgrade from Windows 7 to Windows 10. After the upgrade repeatedly failed, the machine was almost unusable, frequently crashing and forcing her to restore files, not recognizing her external hard drive, and demanding that she use multi-step workarounds simply to log on each day. "It just limped along," Goldstein said in an interview.

Full article: http://www.computerworld.com/article/30 ... grade.html


I can't. I know the upgrade was bad for some but if I realized I could win a potential jackpot from Microsoft after sueing them for breaking my last computer that went onto Windows 10, I totally would have. Lol.

 

[Cosmic]

10,000 dollars is nothing to Microsoft. 😛 It would suck for them, though, if a huge number of people started suing them, or if there was a major class action lawsuit.

Good for her, though. Looks like Microsoft pretty much screwed her over, although not intentionally of course.

 

[Caedus]

10K for them is like a penny for us.

Those upgrades are pretty annoying when they popped up on my computer, I just ignored them.

 

[Thomasss]

Mine tried to upgrade today and failed miserably. It went back to "my previous version of Windows."

And to think all I did was praise the upgrade when it was first released a year ago. :lol: