Need IPB Help ASAP!

[Jay]

When ever I click on the Forums Tab or click the Invision Power Board text directly under the forums tab, I get an error saying:

An Error Occurred
Sorry, an error occurred. If you are unsure on how to use a feature, or don't know why you got this error message, try looking through the help files for more information.

[#404] Sorry, we could not locate the page you are requesting to view. Please click here to return back to the forum's home

The url changes to http://yourdomain.com//. There are two / 's and that is what is causing the error. How do I fix this so it's only 1 /?

I though that I added in a / when I was installing it, so I typed in http://youdomain.com/ when it was suppose to be http://youdomain.com, and I re-installed it, but it still shows this error.

Please help me ASAP.

Image of proof: http://wimg.co.uk/DLs.png

 

[JayJACKEL!]

It'll be there error you just put above.
You'll need to reinstall it unfortunately |:

I know youve been having trouble with it, but practice makes perfect. You'll come out better from it 🙂

 

[Jay]

But there's no point in me re installing it with the knowledge I have now. 😛

What do I do different when I re-install it?

 

[JayJACKEL!]

Don't reinstall, just redirect the 404 page.
It'll help if you ever had pages indexed to search engines that have been removed too.

Go into the .htaccess (edit it), and Ctrl + F 404.
Whatever code it has there, replace it with this, and the Ctrl + F5 your site to clear cache and it should work.

ErrorDocument 404 /index.php

Any future errors will redirect to the index.

Hope this helps.

 

[Jay]

I can't find the htaccess. :/

Well, I've sent a support ticket to IPB. Hopefully they can help me.

 

[Mr. Duck]

I can't find the htaccess. :/

Well, I've sent a support ticket to IPB. Hopefully they can help me.

Go to cpanel, click file manager, choose your home directory and make sure show hidden files is checked, then look again

 

[USHost247]

Edit the config file to your real domain. Will fix it 😉

 

[Jay]

Tried your tip mYsT, and it didn't work. :/

 

[USHost247]

The url will automatically place the "/" at the end of the domain. You need to edit the config file and take it off.

 

[Jay]

Where's that located and what's the name?

Edit: Are you taking about conf_global.php??

 

[USHost247]

Yes, that should be it. It will allow you to correct the domain and then overwrite the other file.

 

[Jay]

Wow! Thank you very much for this, it worked!

I guess I'll have to cancel the support ticket then. 😛

+ repp'd

 

[USHost247]

Your most welcome. 🙂 I guess my experience in forums over the past 7 years kind of helps aha. Glad it helped mate. 😀

 

[Jay]

I'm usually good with forums, but it's my first time using a paid forum software, and first time using an IPB forum. 😛

 

[about lee]

Hey man be sure to check out IPB support forum to. Not everyone here uses IPB only like a chosen few 🙂

Btw as its your first time you may struggle a little, Feel free to contact me if you need help.

 

[Jay]

Sure thing Lee. 😀

 

[USHost247]

Yeah, you may contact me as well. I have used Vbulletin and IPB very long time. 🙂

 

[katy perry is hot]

And contact the support forums search database. You could've probably found the answer to this there 🙂

 

[wzap300]

Invision Power Services (IPS) has a nice trouble ticket system if you are experiencing issues and either host with them or buy your license through them.