What do you put in user notes?

[Gio]

Besides the obvious moderation notes, anything else?

 

[Finn]

I tend to keep it simple - the offense, number of reminders they have. The more you write, the harder it is to skim through later and get a quick and clear idea of what the user is like.

 

[John]

I normally put blood types and social security numbers in mine.

 

[Ashley]

I've been running forums for years and I never used this feature

 

[Twisted Fairytale]

I would always just write notes for future moderators to reference and decide what action to take. For instance, if we had one user that was a repeat offender, I would write the moderation action I took, then the action that I would recommend in the future.

Sometimes, I would reference evidence in the form of screenshots in the notes as well.

 

[Cierra]

I mostly put down any warnings, reminders or banning with the dates, who issued it/them and a quick summary of what happened.

 

[Arch]

I mostly place reminders in there, link topics that I moved to the bin, any sanctions issued. Just as an overview. For staff I ask team leaders to leave a small note on how they did on the team if they retire for the future if they apply again.

I also have public usernotes enabled to make an entry or two public. This is useful for if the user has scammed someone in an exchange/alert people of previous bans for severe things so people are cautious if that person posts a thread in the Job Center etc.

 

[Dregran]

I put nothing but moderation notes in user notes...

 

[Forces of Steel]

Absolutely nothing. Totally useless feature, but I'm sure someone else would need it for a quick reference while making posts.

 

[VirusZero]

I've never used user notes. If there's any moderation stuff I need to remember I just make a topic and list everything there. Plus that gives me a spot to fire evidence without putting into the trash and accidentally deleting it later.

Partly because when I started my forum I wanted the option to change software and in any conversions only topics really make the jump, so notes would be lost. But the major reason was just that I felt topics was easier. (Instead of having to find that member, if they changed names a lot, you could go to the topic for them and see everything listed there.)