Why's my domains status locked?
- Thread starter Moneyman
- Start date
Offhand there are probably a few reasons...
Perhaps you forgot to pay them? Or maybe you paid them but the money wasn't in your account. Or maybe Paypal (or less likely, your credit card company) reversed the transaction?
Beyond that I have no idea why they'd do this. You may want to email them or otherwise contact their customer support and find out what's going on.
Perhaps you forgot to pay them? Or maybe you paid them but the money wasn't in your account. Or maybe Paypal (or less likely, your credit card company) reversed the transaction?
Beyond that I have no idea why they'd do this. You may want to email them or otherwise contact their customer support and find out what's going on.
I don't know how I couldn't have forgot to pay them if my domain would last until may 2014.. :lol:
The transaction wasn't reversed, at all.
I've emailed them and made a support ticket since a month, but I had no luck. 🙁
The transaction wasn't reversed, at all.
I've emailed them and made a support ticket since a month, but I had no luck. 🙁
So money probably wasn't what caused them to be locked. So the probable reason is Terms of Service related then. (The Dispute Policy is located here, which may also be worth looking at.)
They don't really have rules against registering domains but not using them... though they do have rules against squatting on domains for the purpose of selling later. Like if you registered iphone7.com simply so when the iphone 7 was going to be released you'd sell the domain to apple for big money.
And the sites you had connected to them weren't for the purpose of catching traffic off other sites to redirect. (Like you didn't register microsoftw.com or microsoft.pw simply to get traffic directed at microsoft. )
I do find it odd that they would ignore you when you asked for more information about this incident... (Make sure you check spam/junk folders just in case they sent something but it got filtered. Which might happen if they use an address you haven't purposefully whitelisted.)
And if you didn't get anything then I think you should try filing another support ticket. (Try filing it under "Domains - Legal and Abuse". That may give it a bit more urgency and plus they may explain why your domain was locked and the steps you can take to regain access/control, if it's possible at all.)
They don't really have rules against registering domains but not using them... though they do have rules against squatting on domains for the purpose of selling later. Like if you registered iphone7.com simply so when the iphone 7 was going to be released you'd sell the domain to apple for big money.
And the sites you had connected to them weren't for the purpose of catching traffic off other sites to redirect. (Like you didn't register microsoftw.com or microsoft.pw simply to get traffic directed at microsoft. )
I do find it odd that they would ignore you when you asked for more information about this incident... (Make sure you check spam/junk folders just in case they sent something but it got filtered. Which might happen if they use an address you haven't purposefully whitelisted.)
And if you didn't get anything then I think you should try filing another support ticket. (Try filing it under "Domains - Legal and Abuse". That may give it a bit more urgency and plus they may explain why your domain was locked and the steps you can take to regain access/control, if it's possible at all.)
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