Would you trust a new host?

I can trust a new host. Free host? Nope...not unless it's ad-funded in some way.

However, a new host is generally going to have inexperienced staff. NOT good!

(Although, I tried starting a new host once. It was hard, and I decided to change the focus of the company in a whole new direction, sensing that it would be too difficult, and that the market would be supersaturated with other hosts to where competition would be extremely difficult, if not impossible, and low prices with post to host options would not be a good enough business strategy.)
 
I won't use any host unless they have an established presence. They need to have been around for a couple years and they need to have positive reputation and reviews around the web. When I search their name in Google, I want to find and read positive testimonials.

If it's a free host, I don't even bother and hit the exit button immediately.
 
If the host is new, and it offers what you want, then why not try them out? Just ensure you keep regular off site backups just encase the host does do a disappearing act on you 😉
 
zrob2012 said:
I am a new host myself.
And from a hosts point of view, I know how hard that can be.
The opening stages of any business are always the toughest.

It is certainly very difficult to trust a new host.
It's easy to say HOSTGATOR when given a choice
between that or a new web hosting provider.

The difference between new hosts and established hosts is that,
on the whole, new hosts are cheaper and tend to offer more value.
However, it really does depend on the impression you get from them.

It's alright having a chat with the pre-sales department.
They would do anything just to sell you an account with them.
Of course they're going to be polite and helpful.
The question is, will they continue to be polite and helpful once they've sold their services to you?
It's often the case that they seem to disappear at this point. 😕

I would suggest requesting a free trial if you're not sure.
They'd be stupid to refuse as its potentially a loss of business for them.
An established host may refuse as they've already got enough business.
Test every nook and cranny! Make sure the service meets your standards.
If they let you down then let them down! Spread the word with bad reviews.
There's nothing worse, in my opinion, than a bad web hosting service! 😉

I think you said this very well, I agree with you 🙂 Sometimes newer web hosts can outwin some old famous ones!
 
zrob2012 said:
Don't we just love people like you! LOL! 😛
You're one of many though...popular hosts are, after all, popular for a reason.
Contradictory to that, were they popular from day one? No! People had to try them.
Those hosts had to earn credibility and if they're successful they were started as an actual business, not some kid(s) investing $50 into a reseller account. Ideally a host should have around $10,000 invested at its start, as everything should be payable for the first 6-12 months before it starts turning a profit.
 
The only down side to a new host that I can think of is, are they going to close there doors in a couple of months. Other than that, I may go with a new host, because every host has to start somewhere and if no one goes with the new guy then they will have no business and no choice but to close down. If you really think about it too, who is to say host gator or another big host wont close there doors in a couple of months for some problem. Its just like people that wont join new forums because they aren't big or whatever the reason, and they join say FP...FP could go from being a nice forum to dead in a couples of months too, and close there doors.

What I am trying to get it, is you have to give them a chance. Because without anyone giving them a chance, there is no way for them to succeed.
 
Some new hosts are better then bigger hosts when it comes to support because when you contact support with a host like HostGator, you don't feel any connection between the support team and yourself and you feel like you are only a random person using their services. I bet you don't know many of their support team considering there are hundreds. When you go with a smaller host, you probably know half the staff and they will be willing to do many things to keep you with them.

You can tell whether it will last long by looking at the reviews. If they have no reviews, only pay for a month and test them out and if they decide to close then you haven't wasted much money. If they last a month and you are satisfied with their services, purchase more months. In the end, you can always get a refund if you haven't received your full month of hosting.
 
What's wrong with the site? It's not even working. This has to be too good to be true. Sorry to say.
 
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