• Has another user failed to fulfill their side of a transaction?

    Please open a support ticket for assistance. You may also review our Exchange Policy.

Wow! It's that time again!

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USHost247

Madly Diligent
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Last year on March 30th, 2017 we submitted a topic asking for support tickets:

We would like for anyone to submit a support ticket that is not billing related (as they do not answer billing, only I do. 🙂) to test our support.

I'd like for you to ask about our services. You can ask technical ones, but the techs will just tell you that they can't locate a site under your ticket name and ask you to submit your URL that is under our servers.

So you may ask "Well, what do YOU get out of us submitting phony but real tickets?"
We use these support tickets to train our support staff on the responses that should be used on certain questions, and makes sure that our staff is replying correctly and efficiently to our visitors/clients. The less responses it takes to solve the question, the better. Our #1 goal is server stability, followed directly behind by client satisfaction with support staff.

After you have submitted a ticket, reply here with your ticket number and I will verify the ticket and then send you over 100FP for your short time.

We are evaluating our team again and we are doing support training. If you can help us out and want an easy 100FP, simply submit a legit question to our support team by going here:
https://www.ushost247.com/submitticket.php
 
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