How Fast Are You at Responding to PMs?

AnAccount

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When you get a PM from someone, how fast are you at responding to it? Do you just skim the message just quick enough so that you can at least make some heads out of what the person is saying and quickly respond, or do you read a message carefully and then respond, thus making the response time a tad longer than it probably should be.

I've noticed some people are fast at responding to PMs. Who knows, it's probably just a sign that they're good at reading a full message quickly and responding to the whole thing. Others read a message too quickly and respond to it so fast that it might seem like they're ignoring you or they don't understand what you're saying or asking which can lead you to wonder if they've even read your whole message. I've had this suspicion a fair few times.

Of course, there are times when a message doesn't really need responding to at all unless you feel like it. Like someone might thank you for something, like if you've helped them in some shape or form. I am always happy to respond if someone thanks me for my help that I gave them, or even if I don't understand completely, even just a "thanks for trying, anyway" would be nice as well. Sometimes when I respond to a thank you message, I'll simply put something like, "No problem, I'm happy that I could be there to help", or if it was something to do with making decisions about something or asking for advice, and if I respond saying that I don't know what can be done, I'll get something like, "Thanks for the help, at least we tried" or something.

I'm usually pretty quick to respond to PMs, of course, I do take the time to read the message fully before trying to respond at all. I'm not always good at responding right away, because sometime I will recieve a PM from someone, and would not be able to read it right away as I'm in another section of a forum viewing a topic, so there are times when it takes a while.

So, how fast are you at responding to PMs. And do you read them fully if it's like a question and you're trying to understand what the person is asking, or do you rush with your responses?

Sorry if this isn't making much sense. I'm kind of stuffed up tonight and just took some Benedryl, and it's kicking in so I'm kind of having a tough time concentrating and keeping my brain focused and in gear.
 
Ashley said:
I'm kind of stuffed up tonight and just took some Benedryl, and it's kicking in so I'm kind of having a tough time concentrating and keeping my brain focused and in gear.

Lol. Thats funny.

I respond to PMs actually as soon as I see them and since im always moving around on FP I see them pretty fast.
 
My forums have a plugin named AJAX PM Notifications, so every 20 seconds it will check and shown up this in your browser without refreshing :lol:
 
I'm usually very quick to respond to PMs at my board. How quick? If I'm working(on a week day) I can usually reply to a member PM within 8 hours and a lot sooner if I am working a shorter work day or a weekend day when I'm not working at all.
 
PMs....my demon. XD I get a full page of them on any given day on my board and that's with a message saying I am overloaded, right in my sig...since before I put that in I was getting around 100 a day. I try to get in and answer a bunch every couple hours or so, more often in the evenings when things pick up.
 
I'm probably one of the worst admins ever when it comes to replying to PMs. I always handle whats being asked in the PM, but half the time I get sidetracked and forget to reply that the issue/question from a member has been resolved
 
I have my emails open all the time, and the email telling me I have a PM comes almost instantly.

So yeah, pretty much seconds after they send me one.

I like to beat the "Less than one minute" marker on the PM label... Icompete with the internet.
 
Unless I am offline, I usually get to PMs quite quickly.

I do not skim read PMs though, if it was important enough to PM, I will fully read it.
 
I skim if it's long (like i did to your message 😛 ) and I get the idea of it =)
 
Im on my forum everyday so if i get a pm i answer it as soon as i see it x
 
When I used to run a promotion forum I used to get so many a day, I'd ignore half of them.

Now I hardly get PM'ed on my general discussion forum because there is not a ton of rules to enforce + we don't offer any services.

So, if I get one, I'll usually respond right away.
 
woo said:
Im on my forum everyday so if i get a pm i answer it as soon as i see it x
Same here, although I don't always respond to the person that sent me a PM instantly, when I'm writing a long message or if the PM is sent while I'm away from my forum 😛
 
theezy said:
When I used to run a promotion forum I used to get so many a day, I'd ignore half of them.

Now I hardly get PM'ed on my general discussion forum because there is not a ton of rules to enforce + we don't offer any services.

So, if I get one, I'll usually respond right away.

Sounds like my situation as well. I too run a general discussion forum, so I don't really recieve a whole lot of PMs either. Mostly just from other staff members, but not even that happens very often. Also, we too are pretty well laid-back, so I almost never get PMs from members.
 
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