How long on Hold before hanging up?
- Thread starter Katrina
- Start date
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Deleted member 49125
I agree, it depends on how important it is. What I do originally is try to email the place. Then if I absolutely have to, I'll call. I hate calling lol I can go longer though as I put our phone on speaker & set it on the desk while I do other things like browse the 'net, post on forums, or do a puzzle book.
When it comes to spam calls, I'm always polite. However, I don't have to time to chat around, maybe less than a few minutes. Well, I need to block the numbers, but it is a home phone. Well, there is a way, but haven't got around to it.
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Deleted member 4320
It depends how important the call is for me, I may wait longer if it’s super urgent but I probably wouldn’t wait longer than 10 minutes or so.
Important ones I will hang for as long as possible, If it's the phone company they only have a few minutes before I hang it up.
Sitting on the phone is not my thing.
Now, telemarketers if I have time I like to play with them for a bit.😛
Sitting on the phone is not my thing.
Now, telemarketers if I have time I like to play with them for a bit.😛
It depends on how important the call is to me and what I know about the entity I am calling. If I call and get an automated response system I won’t wait long at all because of
A. I hate those things.
B. I know they are going to make jump thru a dozen hoops answering their prompts anyway.
C. I know it probably won’t result in a resolution without tying me up for a very long time. If this repeatedly happens someone had better address my concerns when I finally do get through. My time is just as valuable as theirs and someone is going to pay for the loss of time one way or another.
D. They di not even speak ENGLISH that well, that's like hands down ended right away in terms of that, SPAM.
A. I hate those things.
B. I know they are going to make jump thru a dozen hoops answering their prompts anyway.
C. I know it probably won’t result in a resolution without tying me up for a very long time. If this repeatedly happens someone had better address my concerns when I finally do get through. My time is just as valuable as theirs and someone is going to pay for the loss of time one way or another.
D. They di not even speak ENGLISH that well, that's like hands down ended right away in terms of that, SPAM.
It depends on who I'm on hold for. If it's an issue I need resolved I can stay on the call for as long as I need to get it done. However, if I'm speaking with a friend or relative and they asked me to be on hold I don't wait longer than 2 minutes. I figure, if it's taking them that long to switch back over it must have been an important call so might as well let them get back to me whenever.
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Deleted member 4320
What was the company that made you wait an hour to pay bill? That's a crazy long time!
Most places will answer rather fast if you are paying them, that's a crazy wait time.
Fidelity is one of them seeing as they shut down their building during the pandemic and won't re-open it. It takes me less than 10 minutes to walk in there and pay the woman a the desk. But it takes an hour or more to pay them over the phone. It's frustrating.
Doctors are the worse,
- Ring the number
- Go into system automatic answer department that ask you click number one for this or number 5 for that - takes 5mins
- Wait for 45mins to get hold of a person
- talk about things
- put on hold
- wait another 6 hours
- talk to the doc for 5mins
- wait for another 90 days for the doc to get back to you
- No answer and no results
- hungup
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Deleted member 4320
I don't know where you live but doctors where I'm from are bad to make contact with.
Always having to wait and they always forget to ring back!
With Covid or should say since the act of Covid, they are not even at their workplace ;( they work from home now.
That reminds me of the legendary Tom Mabe telemarketing call. Perhaps not entirely politically correct in the modern age but still raises a smile 🙂
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