Internet

[USHost247]

Well, yesterday I called Time Warner Cable about my RoadRunner internet going so slow to the point I could not play my xbox online without getting disconnected. So a technician came out today and looked at the problem. He ran tests on my modem and everything and my speeds were way down. So he got me a new modem and new cable that goes into the wall. Then he walked around the house and looked at the cable that they put in from the road. Well, he looked and said "Oh no...Oh man...". He said "This is waay wrong." "First of all, the cable isn't buried. That's a bunch of bull from the person who put this in and on the second note, this is not the right cable. Since you are running over 100ft to the road, the other Tech used this wire here. This wire here is only meant to go about 50ft."

The wire was all bent up and everything and he went to his van, ran a new wire. He replaced all the cables all the way to the box. This new wire is 2x thicker then the old one. He hooked everything up and then asked me how long as this cable been on top of the ground. I told him almost the whole time we have had internet. He said that was a major problem having it above ground. He said he will put in word about what the other tech done.

Before the new cables, I got a speed test of about .36kb/s upload. I am now getting 1mb. They will be out soon to locate the other lines and mark them and then a new team will come bury the line. I'm glad I called them!

 

[gbl08ma]

The original setup has just been marked as an application for "Best Internet connections" in the category of "Wired and routed connections" 😀

 

[Deleted member 7467]

I'm glad you got your internet all sorted out Chris. We'll have to play some live now. 😀

 

[USHost247]

Sure! Just add me: ChrisG2010

 

[Felicia]

Geez I wish fixing my cable problems would be that easy. The company I get cable/internet from basically runs a monopoly in my small town so they could care less what problems we have they'll still get the money.

 

[Kino]

That's why I love Time Warner Cable. They always have good technicians that come out and check everything out to make sure you're satisfied.

 

[katy perry is hot]

Geez I wish fixing my cable problems would be that easy. The company I get cable/internet from basically runs a monopoly in my small town so they could care less what problems we have they'll still get the money.

Cablevision?

 

[Nebulous]

I dont even get time warner / roadrunner in my area. We have comcast and at&t to chose from. Ive had both. I use att now and its nice & cheap but if I had the money, I'd go back to comcast.

 

[juststeven]

Good to hear that your internet is fast again. Virgan Media do maintenance at least 3 times a day during peak hours.

 

[Kino]

Commenting back on this. I went to Time Warner to get a new modem. They gave me an exact version of the old one I had, but we haven't lost internet since having the new one.

 

[USHost247]

Commenting back on this. I went to Time Warner to get a new modem. They gave me an exact version of the old one I had, but we haven't lost internet since having the new one.

They claim to say they are giving you a new one, but they gave me a used same version as I had before. I could tell it wasn't new.

 

[Guardian]

You lucked out big time!

 

[Kino]

Commenting back on this. I went to Time Warner to get a new modem. They gave me an exact version of the old one I had, but we haven't lost internet since having the new one.

They claim to say they are giving you a new one, but they gave me a used same version as I had before. I could tell it wasn't new.

It could be possible.

 

[Joshua Farrell]

Man, now that is what I call rough.

 

[isidoriu]

Oh it's a bit of annoying the low quality service around. You so much money for you connectio rooters etc and they put you a think cable. It's a pity some novice user will never find out it.

 

[Poopy Head]

Has your internet changed since then? My internet is very fast for my new laptop. I got a new NetGear router.