My motivation to start my company all boiled down to one factor in the end...I wasn't satisfied as a customer. Oh, believe me, I have been a customer of virtually all the well known providers. HostGator (I have to give them credit...were probably the best out of all of them but they just weren't the ones for me...I recall being number one in the queue for 15 minutes just to get onto live chat sometimes; although other times it was an almost instant pick-up. I also found their service rather slow as I'm in the UK and they're in the US so my website and the hosted server had a few thousand miles between them :lol: ). Anyway, I'd also tried 123-reg, Heart Internet, 1and1 (hell...I need say no more about 1and1....JEEZ! AWFUL! EUGH!), and the list continues. I am very picky when it comes to "MY" service. I am a very selfish customer and I want everything to be "just perfect" or fall not-far short of to say the least. In the end I realised that the only way I was going to get precisely what I wanted was if I was going to give it to myself, and that was when I bought my first server. It was about a year or so later that I decided to start my own company and it just took off. I had clear, concise plans for Rat Hosting. I knew exactly how I wanted it to be. I wanted to give customers exactly what I wanted when I was a customer. I now have a triple digit client base and am growing by the month. Actually "I" is now a "we"...so yeah, that was my motivation. 😎
My experience as a "computer guy" came in mightily handy when running a server. Hell, I remember the first time I touched root. Damn, it was like walking into a jungle in the dead of night without a torch. A few years on I am now a certified systems administrator and was even offered a job for one of the major UK providers with a pretty nice starting salary but I declined the offer as would rather make a success of my company than support someone else's. 😀 My customers are committed to me and I to them. We are a family and we do business differently. :great: